Accuracy of user information
Submit information that is accurate to the best of your knowledge and that you are authorized to provide.
policy
Terms of Use
Review the terms governing Gov iPhone website use, provider information, public forms, application-intake tools, links and customer responsibilities.
Website terms
Program information, website tools and provider transactions have different legal roles
These website terms explain the relationship between public information, interactive tools and the actual Gov iPhone provider offer. Lifeline program rules come from applicable federal or state authorities; the final provider transaction controls the service, device and fulfillment terms offered to the customer.
Use the site as a provider information and application channel
Eligibility tools
The Gov iPhone pre-screen is educational and does not replace the official Lifeline eligibility decision.
Learn more →Device requests
Selecting an iPhone or Android model records a preference; it does not create a stock, price or fulfillment guarantee.
Learn more →Provider offer controls
The actual service and transaction terms presented for the application control the plan, price, device condition and fulfillment details.
Third-party sources
Official Lifeline links are provided for convenience and program verification; those external sites are controlled by their respective organizations.
Misuse
Do not abuse forms, interfere with the website, impersonate another person or submit information that you are not authorized to use.
Lifeline requirements
Eligibility, household, documentation, benefit transfer and recertification rules follow the applicable federal or state process.
Provider terms
Plan allowances, number porting, service cancellation, device returns, shipping, activation, warranty and support are governed by their applicable provider processes. A Lifeline transfer, number port, cancellation and device return are separate actions.
Terms questions
Does website content override the final provider offer?+
No. The actual transaction or service terms presented for the application control the plan, device price, condition, inventory, shipping, activation and related provider obligations.
Can I use someone else’s identity or benefit information?+
No. Users should submit accurate information that they are authorized to provide. False or fraudulent information can violate program rules and law.
Are Lifeline rules set by Gov iPhone?+
No. Lifeline program rules come from the applicable federal and state authorities. Gov iPhone controls its provider-side service and transaction terms.
Can website information change?+
Yes. Program guidance, device inventory, provider offers and service details can change. Important transaction details should be confirmed for the current application.
Gov iPhone next step
Review the actual provider offer before fulfillment
If a website summary and the final transaction differ, rely on the specific terms supplied for the actual application or order.