Official Lifeline rules
Use USAC and Lifeline Support for federal eligibility, documentation, household, transfer and recertification requirements.
Explore current Lifeline eligibility, EBT, Medicaid, free iPhone, free 5G phone, documents, BYOD, transfer, recertification and compatibility guides.
This resource center connects official Lifeline program rules with the real provider decisions customers face: how to qualify, what documents may be requested, how EBT or Medicaid fits, how a free iPhone promotion works, whether a phone is compatible, and how to transfer or recertify the benefit.
Benefit, household rules and provider roles.
Who qualifiesLifeline Eligibility GuidePrograms, income and household rules.
High-intent guideFree Phone With EBT / SNAPWhat EBT means for Lifeline eligibility.
High-intent guideFree Phone With MedicaidMedicaid eligibility and provider phone offers.
Device intentFree 5G Government Phone5G phone, coverage and offer requirements.
Apple devicesFree iPhone Through LifelineHow iPhone promotions differ from Lifeline.
VerificationLifeline DocumentsIdentity, address, program and income proof.
Existing subscriberTransfer Lifeline ServiceMove the benefit between providers.
Stay enrolledLifeline RecertificationContinued eligibility and official notices.
Use USAC and Lifeline Support for federal eligibility, documentation, household, transfer and recertification requirements.
Use Gov iPhone for the actual wireless plan, device promotion, application intake, fulfillment, activation and customer support.
Learn why SNAP can qualify for Lifeline and what a free-phone provider offer adds.
Learn more →Understand the Medicaid qualification route and separate device promotion.
Learn more →Compare free iPhone request pages and current promotional conditions.
Learn more →Review transfer, keep-your-number and recertification guidance.
Learn more →Check BYOD and iPhone compatibility instead of taking another device.
Learn more →Use Gov iPhone support for provider issues or Lifeline Support for federal eligibility issues.
Learn more →Start with Lifeline eligibility, then review iPhone options and the Gov iPhone provider application. A specific $0 iPhone is a provider promotion, not a federal guarantee.
Lifeline is the federal benefit program. Gov iPhone LLC is a private wireless service business that handles the provider application, service offer, device promotion, fulfillment and support.
SNAP and Medicaid are recognized Lifeline qualifying programs. EBT itself is a benefits-delivery method commonly associated with SNAP.
Use the transfer and keep-your-number guides in this resource center before changing providers.
Check eligibility, compare phone options and start the Gov iPhone application when you are ready.
Move from eligibility questions to a category request without confusing the Lifeline service benefit with a separate provider device promotion.
Federal program claims on Gov iPhone are supported with USAC and Lifeline Support references so customers can distinguish official Lifeline rules from provider-specific free phone and service offers.